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Frequently Asked Questions

  • BookMyStay offers a variety of accommodations including houses, hotels, villas, apartments, and other types of vacation rentals to suit your needs.

You can book your preferred accommodation by selecting the destination, dates, number of guests, and the type of property (house, hotel, villa, apartment) on our website. Then click ‘Search’, choose your preferred option, and complete the booking form

  • Yes, a credit or debit card is required to confirm your booking. The payment process is secure and encrypted.

  • After a successful booking, you will receive a confirmation email with details about your accommodation, address, and contact information. This email is necessary for check-in
  • Check your spam or junk email folder first. If you still can’t find it, please contact our support team through the website’s help/contact section.

  • Yes, you can add special requests like early check-in, late check-out, or particular room preferences in the ‘Special Requests’ section while booking. These requests depend on availability and cannot be guaranteed.

  • Booking cancellations or modifications can be made via the ‘My Bookings’ section on the site or through your confirmation email. You may also contact our support for help.

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  • Check-in time is usually between 12 PM to 2 PM, and check-out time is between 10 AM to 12 PM. Exact times may vary depending on the type of accommodation booked.

  • Please inform the property in advance or mention your arrival time in the ‘Special Requests’. The property will try to accommodate your request based on availability.

  • Yes, we offer a wide range of properties including budget, mid-range, and luxury options across houses, hotels, villas, and apartments.

For help or inquiries, you can reach out to our support team via the ‘Contact Us’ page, email, or phone number provided on the website